Making it Right

It's funny what a letdown it can be when you've gotten yourself all worked up and pissed off and the situation ends up getting resolved easily.

I paid to have an add printed in The Flyer for an Open House on the 13th of this month. Publication date was the 10th so there wasn't a lot of time until the actual date of the event. Boy, was I surprised when my phone started ringing how much it cost in rent to own it! Upon looking into it, I discovered they had printed the add in the "Rental" section!

I was so majorly pissed off I called up the paper and was ready to get my guns ablazein'... But in an instant they asked me what they could do to make it right. I was literally speechless for a moment. I'm not used to that kind of customer service anymore! I used to people placing blame elsewhere and getting the run-around because of it. I'm used to people making it my fault somehow. I'm used to getting nowhere.

They were fantastic! We were able to come to a mutual agreement and I'll even be using them again.